Case Management
What is Case Management?
Case management is a service provided by EFA that helps HIV-positive clients access the resources they need to live a more healthy life. Case managers provide linkage to primary care, medications, housing, food and other community resources and supportive services as needed.
How do you get into Case Management?
If you are HIV-positive and live in Missouri, call Linkage to Care at 314.872.1431. This will connect you to a case manager who will take your information and initiate the enrollment process. If you have been diagnosed as HIV-positive in the last six months, you will be assigned a Linkage to Care case manager who will guide you through the system and work with you to link you to primary care and assist you with any other needs. If you were diagnosed more than six months ago, you will be referred to the Case Management systemwide supervisor who will assign you a general case manager who will assist you with your needs.
Types of Case Management
EFA offers every level of case management provided in the state of Missouri, as follows:
General Case Management: Comprehensive case management services for clients that do not fall into a specialized level of case management. Under General Case Management we also offer:
- Spanish Speaking Case Management: For clients whose primary language is Spanish
- Co-located Case Management: Provides case management access to clients at their primary care physician site. We currently have co-located case managers at the follow sites:
Dr. David Parks Central West HealthCare
Dr. David Prelutsky / Dr. William Summers Southampton Healthcare
Dr. Mark Scheperle / Dr. Gregorio Tambone University Club Medical
Dr. Matt German / Dr. William Campbell Medical Specialists
Dr. Denzel Jines South Hampton Dental
Waiver Case Management: Provides more intensive case management services to clients that are dealing with health issues which may prevent them from managing independently in their home. Waiver case managers authorize services in the home through the Medicaid AIDS Waiver Program to prevent clients from having to consider more restrictive living options.
Transitional Case Management (TCM): Provides services to offenders in six southeastern area correctional institutions. Up to six months prior to release from the correctional institution, the case manager visits the client in prison to educate and inform them about available resources in the community. The TCM then follows up with the client up to six months after release from prison to ensure linkage to primary care and other needed resources.
Linkage to Care Case Management: Provides linkage to primary care and other supportive services to clients that have been diagnosed HIV-positive within the last six months.
Resource & Referral Case Management: Provides linkage to Ryan White services for clients that are more able to independently navigate the system.
EFA's Case Management Team

